Returns Process

Returns Policy

We want you to love what you ordered, but if something isn't right, let us know. You can return unwashed and unworn products bought on this website by mail within 30 days of your order date. Defective items can be returned at any time.

Items purchased outside the UK cannot be returned to stores. See below for details on how to ship your return items.

Certain products are available exclusively online. These products may be subject to different return or exchange policies, which are indicated where applicable.

All swimwear and jewellery must have any hygiene seals intact to be eligible for return or exchange. This does not affect your statutory rights.